Refund policy

Return & Refund Policy

• Returns are accepted within 7 days of product delivery date. 
• Refund will be processed when I receive the product in its original, unworn, unused state with original packaging.
• You are responsible for return shipping costs.
• I do not resize rings! Please be confident in your ring size. Due to the handcrafted nature of each piece, declared ring sizes may vary slightly.
• If you have any concerns, please email hello@mountaingoatgeo.com or use the "Contact" page to get in touch.

Repairs

• If anything happens to your jewelry (defective, broken parts) that is directly related to my craftsmanship in the first 90 days of product delivery date, I will repair it free of charge. 
• Defective premade products (such as premade chains) will be replaced at cost of replacement. You are responsible for replacement costs.
• I do not cover repairs to damage that results from heavy wear or abuse. I will repair these items if possible at a cost to you.
• You are responsible for return shipping costs to me. I will cover shipping the repaired product back to you via USPS First Class or UPS Ground.
• After 90 days, additional repair fees may apply.
  
• In the case that I am unable to repair the defect, I will discuss alternative options with you.